FAQ - Bet Broker common questions answered
WHAT IS BETINASIA?
WHY SHOULD I TRUST BETINASIA AS MY BETTING BROKER?
The short answer is – yes, you can trust BetInAsia. A slightly longer one would be that we are a renowned betting broker, operating since 2011, so more than 10 years now. Tens of thousands of punters have trusted and still trust us to be their betting broker. Our team is dedicated and professional and we offer full customer support on a daily basis.
In terms of licensing and regulation – we operate under a license issued by the Curaçao Gaming Authority, License No. 365/JAZ. The Gaming Authority is authorized and regulated by the Government of Curaçao.
WHAT WILL I GET IF I CHOOSE BETINASIA AS MY BETTING BROKER?
You can easily gain access to the highest odds and largest volumes when it comes to sports betting. Another reason is that some Asian bookmakers only offer betting accounts via betting brokers like BetInAsia. For example, we are an exclusive agent for PENTA88 sportsbook.
BetInAsia BLACK platform offers 10+ bookies and exchanges in one account, which is an amazing convenience and advantage for every bettor, when it comes to long-term profitable betting.
HOW DOES BETTING BROKERAGE EARN MONEY FROM MY ACCOUNT?
What matters here is that no extra commission is applied on your deposits, winnings or withdrawals, nor are there any hidden fees. Everything is transparent, we offer you our services as defined in our Terms and Conditions.
And if you really want to know how we earn money, we get commission from our partners based on the turnover generated by our customers. It’s a win-win situation for everyone, that’s how BetInAsia can keep providing you with our top-notch services like our BLACK platform.
HOW CAN I REGISTER AN ACCOUNT?
To register an account click on the “OPEN ACCOUNT” button. This will then direct you to the registration page, where you will enter your personal details, email and preferred currency.
WHAT ARE THE AVAILABLE DEPOSIT METHODS TO FUND MY ACCOUNT?
We offer flexibility when it comes to deposit methods, so there are plenty of options, depending on your country of residence. BetInAsia supports a number of cryptocurrencies, debit and credit cards, e-Wallets, bank transfer, rapid transfer, AstroPay, CashtoCode and more. Check out our Payments page for more details. While you always need to check whether a payment method is accepted as a deposit method for people from your country of residence, here are most deposit options that are accepted by BetInAsia. Many of the deposit options are also available as withdrawal options and if not, other alternatives will be provided.
WILL MY PERSONAL DETAILS BE SHARED WITH THE BOOKMAKERS USED BY BETINASIA?
IF I LOST THE PASSWORD TO ONE OF MY ACCOUNTS. WHAT SHOULD I DO?
Send us an e-mail at [email protected] and include your username. You can also use the live chat option from 8am until 11pm every day.
Don’t worry, these things happen, it can happen to anyone, we’ll help you out immediately!
HOW CAN I WITHDRAW FUNDS FROM MY ACCOUNT?
Please request your withdrawal from your BIA WALLET in the BetInAsia Portal.
For any questions or assistance, please contact us via [email protected] or watch the related video tutorials on your Portal account.
DO YOU HAVE A MINIMUM DEPOSIT AMOUNT?
Yes, the minimum deposit amount is: €100 for all our bookies or the equivalent value in British pounds (£) or US Dollars ($).
HOW CAN I BECOME A VIP MEMBER?
If you would like to apply to become a member of our VIP service, please send us an email via [email protected].
WHAT IS REFER A FRIEND AND HOW DOES IT WORK?
If you’re satisfied with our services and you think BetInAsia is the betting broker that you would trust with your money, then you might want to tell some of your friends about us. And if your friend does join BetInAsia, we will show our gratitude by awarding you a €25 prize.
Just make sure to copy the bonus link under the “Refer a Friend” section from your BetInAsia Portal account and send it to your friends.
If your friend’s account is verified and they are active for at least one month with a turnover of at least €5,000 you just need to contact us, give us your and your friend’s details and we will grant you the Refer a Friend Bonus.
Please note that all our offers are subject to terms and conditions and are limited to one person, family, household address, email address telephone number and payment account and you cannot combine this offer with any other BetInAsia offers. All general terms and conditions also apply.
WHAT IS THE MINIMUM BET AMOUNT BETINASIA BLACK PLATFORM?
You can place your bets starting from €5 on the BetInAsia BLACK platform. Minimum bet amount differs for each sportsbook.
WHAT IS YOUR MINIMUM WITHDRAWAL AMOUNT?
The minimum withdrawal is €100 or what is left on your account. We offer one withdrawal free of charge every 30 days. Any additional withdrawals in the same time period will be subjected to an administrative fee of 2% of the withdrawn amount.
To withdraw funds, there is a need for three-time rollover with odds greater than 1.5 and BetinAsia reserves the right to charge a fee of 5% if this does not occur.
For any other queries please contact us via [email protected], live chat or Skype.
WHAT KYC DOCUMENTATION DO I NEED TO PROVIDE?
You need to provide one identification document like a passport, an ID card or a driving license. Please ensure that both the front and the backside of the document have to be visible and the document has to be valid. On top of that you will also need to provide one utility bill or a bank statement not older than three months.
Once you have the documents ready you can upload them, there’s also a drag & drop option, just check under My Details, there’s a KYC section.
Please make sure that your documents are either in pdf, png or jpeg format and their maximum size is 5MB and that all four corners of each document are visible. Phone bills and screenshots are not accepted. If you like more details we made a video on how to verify your account, check it out!
DOES BETINASIA HAVE TEST ACCOUNTS OR A FREE TRIAL VERSION?
Yes, we offer test accounts, they are available to every player who has registered and it is easily accessible from the BetInAsia portal.
No deposit charges!
*only card deposits have a 3% fee applied